Frequently Asked Questions

Find answers to the most common questions about our loan services.

Application Process

How do I apply for a loan?

Applying for a loan is simple:

  1. Use our loan calculator to determine your desired amount and term
  2. Click "Apply Now" to start your application
  3. Fill in your personal and financial information
  4. Submit required documentation
  5. Receive a decision within 24 hours

What documents do I need to apply?

You'll need to provide:

  • Valid government-issued ID
  • Proof of income (last 3 pay slips)
  • Bank statements (last 3 months)
  • Proof of address (utility bill)

Eligibility Requirements

Who can apply for a loan?

To be eligible, you must:

  • Be at least 18 years old
  • Be a resident of Germany, Austria, or the Netherlands
  • Have a regular income
  • Have a valid bank account
  • Pass our credit assessment

What is the minimum income required?

The minimum income requirement varies based on the loan amount requested and your current financial commitments. We assess each application individually to ensure affordability.

Loan Terms & Conditions

What are your interest rates?

Our interest rates start from 5.9% APR and vary based on:

  • Loan amount and term
  • Credit history
  • Income and employment status
  • Current financial commitments

Use our loan calculator to see personalized rates.

How long can I take to repay?

Our loan terms range from 12 to 84 months. Choose a term that makes your monthly payments affordable while considering the total cost of the loan.

Repayment Information

How do I make repayments?

Repayments are made via direct debit from your bank account on your chosen date each month. This ensures you never miss a payment.

Can I repay my loan early?

Yes, you can make early repayments or settle your loan in full at any time. We don't charge early repayment fees, and you'll save on interest by paying early.

Security & Privacy

How do you protect my data?

We take data protection seriously:

  • 256-bit SSL encryption for all data transmission
  • GDPR compliant data handling
  • Secure servers in EU data centers
  • Regular security audits

Who has access to my information?

Your information is only accessed by authorized personnel for loan processing. We never sell your data to third parties. Read our Privacy Policy for more details.

Still Have Questions?

Our customer service team is here to help: